So while shopping for trucks called up my bank got approved for a lone than used their car buying app to look at trucks and found car cloud did a Usaa member discount saw a truck they had listed that had the mileage and features that fit my budget that I wanted to stick with only down said they were several hours away so spoke on the phone with Greg who went over the details of the truck and answered questions I had about the truck and some possible damage it had so this was around 10 in the morning and figured I’d take a chance and load up the family to go look at the truck when I arrived Greg introduce himself was super easy going not pushy or overbearing their detail guy was in the process of detailing it since they knew I was coming I looked over the truck while the guy worked on it and after he was finished took it for a test drive then let my wife and children look at it to see if they all liked it as well Greg I believe was the only sales person there that day and had someone else in the process of trying to purchase a vehicle so he was trying to juggle both of us and did very well over all my total time there was less than 2 and half hours which might be a record most of the time it takes forever buying a car waiting on banks paperwork and detailing and all that but Greg was ready to go the truck did have a broke. Bumper piece but Greg said he would have it ordered and shipped to me and I waited to write this review hinging on if he would be a man of his word and and guess what Greg is I would recommend anyone looking for a vehicle to go there and work with Greg
Testimonials
I have never enjoyed the process of shopping for a car, but Leanna at Car Cloud Auto Group made the experience downright pleasant! We spent a lot of time trying various vehicles to find what best fit our needs, and Leanna was amazing. She was both helpful and knowledgeable, and went out of her way to learn our particular needs and help us find good choices to consider. She patiently walked us through all of our options, answered every question, let us proceed at our own pace, and eventually put us in a car that was perfect for us. We were more than satisfied with the price points and selection of vehicles, and found all of the employees we dealt with to be helpful, eager to please, and pleasant to do business with. Should I find myself needing another vehicle, this is where I would start my search!
Came in to view a vehicle we saw online around 12 in the afternoon with our three kids and chaos. Frank and Greg were awesome, accommodating, extremely professional, and willing to work with our circumstances. Left a few hours later in a awesome Honda Mini Van in great condition. We highly recommend Car Cloud Auto Group and their team!
Greg and Frank were absolutely amazing!!! I had a rough time finding a dealership with quality but inexpensive cars, Until I found Carcloud. They were amazing and kind!! Their customer service is impeccable and they’re patient. I’m totally happy with my purchase and I completely recommend them to anyone!!! 5 stars!
Called the dealership about a car I was looking into getting. I was treated very well & they were patient. They even picked me up to test drive and check out the car. Also had an employee there knowledgeable of cars. (Mr.J) He gave me some of the best advice on what to look for in a car. I knew it was true because my father has been telling me the same things he was saying. At the end of the experience I walked out with papers signed and a smile on my face. Thank you to Ms.Javeiria the salesperson and there whole team !!! I appreciate the honesty and respect you all gave me from start to finish will be doing business with them for the remainder of my time living in VA.